Reference

What You Agree To When You Use 930ko

These terms set out the rules between you and 930ko when you open an account, deposit via bKash, Nagad or Rocket, and access the lobby. Access depends on your local law and whether your region is eligible — read these terms before you start.

Account eligibility appliesLocal law governs accessbKash · Nagad · Rocket coveredTerms updated without notice

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What These Terms Actually Cover

930ko Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

These terms apply to every part of your relationship with 930ko — account registration, wallet deposits, withdrawals, game access, and any communication you have with our support team. When you complete registration and make your first deposit through bKash, Nagad, or Rocket, you confirm that you

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have read and accepted these terms in full. Eligibility is your responsibility. You must confirm that accessing this platform is permitted under the laws of your region before you proceed. 930ko does not make that determination for you. If local law restricts or prohibits online casino
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access where you are, these terms do not override that restriction — they sit alongside it. We may update these terms at any time. When we do, the revised version takes effect as soon as it is published on this page. Continuing to use your account
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after an update means you accept the new terms. If you disagree with a change, the correct step is to close your account and withdraw your remaining wallet balance before the change takes effect. These terms are written in English. In any dispute about meaning, the
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English version controls. Jurisdiction and applicable law are stated in the dispute section below.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

HOW WE HANDLE THIS

Account Security and Your Rights Under These Terms

Your account is protected by password authentication and OTP verification on login and on withdrawal requests. We do not store your bKash, Nagad, or Rocket PIN — payment confirmation happens inside your wallet app, not on our platform. If you believe your account has been accessed without your permission, contact support immediately and we will suspend the account while we investigate.

Data Retention

We keep your account records for as long as your account is active and for a period after closure as required by our operating obligations. You may request a summary of what we hold.

Account Closure

You can close your account at any time by contacting support. Any wallet balance must be withdrawn before closure is finalised — we cannot transfer a balance to a closed account.

Requesting Changes

To correct personal details on your account, go to account settings or contact support with proof of the correct information. We verify changes before applying them.

Dispute Process

If you disagree with a terms decision affecting your account, raise it in writing via email support. We will respond with our position within a reasonable period.

TERMS CONTACT

Reach Us About These Terms

If any part of these terms is unclear, or if you need to raise a formal concern about how they apply to your account, contact our support team directly. We handle terms-related queries through the channels below — include your registered account email so we can locate your record quickly.

Common Questions About These Terms

These are the questions we get most often about how our terms work in practice — covering eligibility, wallet rules, account access, and what happens when terms change.

Access depends on whether online casino use is permitted under your local law. These terms govern your account if you are in an eligible region — they do not override local legal restrictions.

You must withdraw your wallet balance before account closure is processed. We cannot send funds to a closed account, so initiate a Nagad or bKash withdrawal first, then request closure.

Yes. We publish updates on this page and they take effect immediately. If you continue using your account after a change, that counts as acceptance. Check this page if you are unsure.

Contact support by email with your account ID and request a data summary. We will confirm what records we hold and how long we retain them after account closure.

Contact live chat immediately and ask for an account suspension. We will lock the account while we review login activity and guide you through the steps to secure it.

No. bKash, Nagad, and Rocket all operate under the same wallet terms on our platform. The deposit and withdrawal rules apply equally across all three local payment methods.

Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoAbout Us InfoFAQ Info930Ko Glossary

What You Agree To When You Use 930ko

Account Security and Your Rights Under These Terms

Data Retention

Account Closure

Requesting Changes

Dispute Process

Reach Us About These Terms

Common Questions About These Terms

01 Do these terms apply to me if I am in Bangladesh?

02 What happens to my bKash or Nagad balance if my account is closed?

03 Can 930ko change these terms without telling me?

04 How do I find out what personal data you hold on my account?

05 What do I do if I think someone else accessed my account?

06 Are there separate terms for Rocket payments compared to bKash?

Terms & Conditions

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