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Know Where You Stand With 930ko

These legal terms set out the conditions under which you may access and use 930ko. Whether you deposit via bKash, browse the lobby on mobile, or contact support, your use of this site is governed by the terms on this page — and access…

Account EligibilityJurisdiction ConditionsUser ResponsibilitiesPolicy UpdatesContact Rights
930ko Know Where You Stand With 930ko
HOW WE HANDLE YOUR DATA

Account Security and Data Practices

We take the security of your account and personal data seriously. Your login is protected by OTP verification on each new device session, and we do not store payment credentials — bKash, Nagad, and Rocket transactions are handled through their respective networks without us holding your wallet PIN or account details. Here is how we approach the key areas of data handling on this platform.

Data Retention

We retain account and transaction records for as long as your account is active and for a period after closure as required by applicable law. You may request a summary of held data via email.

Cookie Use

We use session cookies to keep you logged in and preference cookies to remember your lobby settings. No third-party advertising cookies are placed without your consent.

Account Security

Each login from an unrecognised device triggers an OTP check to your registered number. If you suspect unauthorised access, contact support immediately to freeze the account.

Data Change Requests

To update or remove personal data held on your account, submit a written request through our support email with your account reference. We aim to respond within a reasonable timeframe.

LEGAL CONTACT PATHS

Reach Us About Legal or Account Matters

If you have a question about these terms, want to request a change to your account data, or need to raise a dispute, our support team handles legal and account queries directly. You can reach us through the channels below. For formal legal correspondence, use the email path and include your account reference so we can locate your record without delay.

Team online

Email Support

Send legal queries or account data requests to our support email. Include your account reference and the nature of your request for a faster response.

Live Chat

Live chat is available for account-level questions including eligibility, wallet disputes, and policy clarifications. Start a session from any page on the site.

Help Centre

Our help centre covers common legal and account questions in plain language. Check there first — many queries about terms, eligibility, and data are answered directly.

Common Legal and Account Questions

These are the questions we hear most often about our terms, your rights, and how we handle account and data matters. If your question is not here, reach out through live chat or email.

Access to 930ko depends on your local law and the eligible regions we serve. It is your responsibility to confirm that using this site is lawful where you are located before opening an account.

Updated terms take effect on the date they are published here. Continuing to use the site after that date means you accept the changes. If you disagree, contact support to close your account.

Yes. Send a written request to our support email with your account reference. We will identify what personal data we hold and provide a summary within a reasonable period.

Raise the dispute with our support team as soon as you notice the discrepancy. Include the transaction date, amount, and the wallet used — bKash, Nagad, or Rocket — so we can investigate promptly.

We do not store your bKash, Nagad, or Rocket credentials. Deposits are processed through each payment network directly. We only record the confirmed transaction amount and timestamp against your account wallet.

Contact support via email or live chat to request account closure. We will process the closure and retain only the records required by applicable law, then confirm once the data removal is complete.
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Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.