Reference

How 930ko Handles Your Personal Data

This Privacy Policy explains what data we collect when you use your 930ko account, how we use it, and who we share it with.

Account data kept securebKash, Nagad, Rocket payment data handled carefullyNo data sold to third partiesYour rights explained clearlyContact us to request changes
930ko How 930ko Handles Your Personal Data
HOW WE PROTECT YOU

Data Security, Cookies and Your Account Rights

We use SSL encryption across every page of the 930ko platform — your login, your bKash deposit flow and your withdrawal confirmation are all transmitted over encrypted connections. Cookies on our site are used to keep your session active and remember your preferences; you can manage non-essential cookies through your browser settings at any time. We retain your account data for as long as your account remains active and for a period after closure as required by standard platform practice — we do not hold data longer than necessary.

SSL Encryption

Every page, login attempt and payment confirmation on 930ko runs over SSL. Your bKash and Nagad transaction data is never transmitted in plain text.

Cookie Control

We use session cookies to keep you logged in and functional cookies to remember your wallet preference. You can block non-essential cookies in your browser without losing account access.

Data Retention

Account data is held while your account is open and for a standard period after closure. We do not keep personal data beyond what is needed for account and transaction records.

Your Access Rights

You can request a copy of the data we hold on your account at any time. Submit the request via live chat or email, and we will verify your identity before responding.

REACH OUR TEAM

Contact Us About Your Privacy

If you have a question about how your data is stored, want to request a copy of what we hold, or need to correct any detail on your account, our support team is the right place to start. You can reach us through the channels below — response times vary, but we aim to address privacy-related requests as a priority.

Live Chat Open the chat widget from your account dashboard. Privacy and data requests are flagged to our account team and handled separately from general wallet queries.
Email Support Send your request to our support email address shown in your account settings. Include your registered contact number so we can verify your identity before making any changes.
Account Help Centre Log in and head to the Help section. You can submit a formal data request from there — useful if you want a written record of the exchange and our response timeline.

Frequently Asked Questions About Your Privacy

These are the questions we receive most often about how your personal data is handled on the 930ko platform. If your question is not covered here, reach out through live chat or the email address in your account settings.

We collect your name, email address, contact number and the payment method you register — such as bKash or Nagad. Device and session data is also collected automatically when you log in.

We do not sell your data. We share it only with payment processors like bKash, Nagad and Rocket as needed to complete transactions, and with service providers who operate under confidentiality agreements.

Log in and use the Help section to submit a data access request, or contact us via the support email in your account settings. We verify your identity first, then respond in writing.

You can request deletion of your account data. Whether we can fully action that request depends on local law, eligible regions and any outstanding transaction records we are required to retain.

We store only the transaction reference and amount — never your PIN or mobile banking credentials. All payment data is transmitted over SSL and is not accessible outside our secure account system.

Session cookies keep you logged in while you browse. Functional cookies remember your wallet preference. You can block non-essential cookies in your browser without losing access to your account.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.